Shipping Policy
All orders process within 3 business days. Thompson Street Studio is not liable for any lost, stolen or damaged packages.

International Shipping Policy
For international orders, a customs duty will be charged to you depending upon the country in which you reside. Thompson Street Studio is not responsible for payment of this duty. If you decide to refuse your shipment, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that incurred (on both the original and return shipments), and the cost of returning the package. This amount will be subtracted from your merchandise refund.

Return Policy
If for any reason you are not satisfied with your purchase you may return it to us for full refund or exchange within 7 days of receiving the item provided items are not damaged. There are no returns, refunds or exchanges on international orders and made-to-order pieces. We do not credit original or return shipping costs. 

Return Procedure
To Make a return please email info@thompsonstreetstudio.com for a return form BEFORE you send back the item. Please include a print-out of the Return Form with the merchandise you are returning. Items without a return authorization form cannot be accepted.  Once we receive the merchandise, the return will be processed within 3 business days and you will receive an email confirming the refund or the item you have requested in exchange.  Thompson Street Studio is not responsible for missing packages or any damage that occurs in return shipping.

Please ship to:

THOMPSON STREET STUDIO
150 Thompson Street, #3A
New York, NY 10012