If for any reason you are not satisfied with your purchase you may return it to us for full refund or exchange within 7 days of receiving the item provided items are not damaged. Please note, there are no returns on made-to-order pieces or sale items. We do not credit original or return shipping costs.
To Make a return please email firstname.lastname@example.org for a return form BEFORE you send back the item. Please include a print-out of the Return Form with the merchandise you are returning. Items without a return authorization form cannot be accepted. Once we receive the merchandise, the return will be processed within 3 business days and you will receive an email confirming the refund or the item you have requested in exchange. Thompson Street Studio is not responsible for missing packages or any damage that occurs in return shipping.
Please ship to:
THOMPSON STREET STUDIO
150 Thompson Street, #3B
New York, NY 10012